Transparency In Supply Chain

California Transparency in Supply Chains Act of 2010 On January 1, 2012, the California Transparency in Supply Chains Act of 2010 (SB 657) became effective in the State of California. This law requires manufacturers and retailers operating in the state to publically disclose their efforts (if any) to address the issue of slavery and human trafficking in their supply chain, thereby allowing consumers to make more informed choices regarding the products they buy and the companies they choose to support or patronage.

The Body Shop is passionate about the workers in its supply chain and through its Ethical Trade program aims to ensure that human rights are respected throughout its supply chain around the world.

All direct suppliers to The Body Shop International plc, and its affiliates (hereinafter, "The Body Shop"), are assessed against our Supplier Code of Conduct, according to the criteria set out by the Ethical Trading Initiative (ETI), which is an alliance of companies, trades unions and voluntary organisations. The Code is underpinned by international labor standards and covers issues such as forced labor , child labor, discrimination, working conditions, living wages, and freedom of association. Our approach is to positively engage with suppliers if we find issues, but failure to commit to working with our Code results in termination of the trading relationship.

The eradication of child labor and forced labor are critical elements of our Code of Conduct and we take the issue incredibly seriously. The Body Shop proactively takes efforts to ensure and verify the absence of such slavery and human trafficking in our supply chain and our activities include:


The Body Shop aims to build long-term relationships with suppliers who share our values and ethical commitments and requires all its direct suppliers to sign the Standard Terms and Conditions of Purchase for Goods and Services and the Supplier Code of Conduct. This commitment requires our suppliers to comply with all applicable laws and regulations of the country in which their products are manufactured.

Monitoring & Supplier Audits

We perform on-going mapping and risk assessment of our direct product manufacturers, including assessment of particular labor compliance risks, based on location and industry, which is then corroborated by detailed supplier questionnaires.

Every direct product manufacturer to The Body Shop is audited by an independent third-party, or by our own Ethical Trade team against the criteria set out in our Supplier Code of Conduct. This includes issues of child labor and forced labor. We may employ different audit approaches depending on the supplier, country or the nature of our business with them. For example, in higher risk countries we may choose to perform unannounced audits, or with factories where we have an on-going relationship we may perform collaborative audits.

The Body Shop has a zero-tolerance approach to child and forced labor and it is deemed as "zero tolerance" non-compliance. This means that we would require a supplier to work immediately on remediating the issue, ideally involving local Non-Governmental Organizations (NGOs), trade unions or other worker representatives and, where appropriate, local government officials. This may include providing his/her family with an additional income and includes making and offer of re-employment to the child when he/she reaches the permissible age.

Internal accountability

The Body Shop has implemented a number of internal systems and procedures to ensure the robustness of our Ethical Trade program. Our buyers are ultimately accountable and are unable to place a purchase order unless the supplier has successfully been through our Ethical Trade process. Our buyers are encouraged to take ownership of Ethical Trade issues and are responsible for working with suppliers to ensure compliance with our Code, with the help of our specialised Ethical Trade team.

Ethics Training

The Body Shop employees are required to participate in an ethics training course, which, in part, focuses on the practical implementation of human rights — in particular Health, Safety & Security, Diversity, Harassment & Bullying, Sexual Harassment, Privacy, Contribution to the Community, Supplier Selection and Fair Treatment of Suppliers. Additionally, all employees have access to a Guide to Dealing with Suppliers, which provides them with detailed information on how to apply the Code of Business Ethics when interacting with suppliers.

In addition, key buying and quality staff undergo regularly Ethical Trade training, including around issues of child and forced labor.

Capacity building and moving beyond auditing

The Body Shop recognizes that monitoring alone does not bring about sustainable improvement to working conditions in the supply chain. The Body Shop has evolved its Ethical Trade programme so that in some cases we work more closely with suppliers on particular issues to directly improve labor conditions. We have a number of specialist NGO partners working with suppliers on issues like health and safety, worker retention and worker engagement. We also run an on-going program to help our direct suppliers cascade our standards down the supply chain - a key requirement of our Ethical Trade Program.

imodern slavery or humans trafficked and forced to work


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